Returns

RETURNS 
ALL SALES ARE FINAL. DUE TO THE NATURE OF THE PRODUCT. UNFORTUNATELY, WE DO NOT OFFER REFUNDS ONLY STORE CREDITS . ALL ITEMS ARE FINAL

Exchanges/ Store Credits

To be eligible for an exchange, your item must be unused, unworn, with no scent, NO deodorant stains or damaged. The garment MUST BE IN the same condition that you received it. All garment must also be in the original packaging.  Snatch Bans Only accepts exchanges if the garments are the wrong size or wrong color. Exchanges for a different size or color are available within 15 days of delivery and are subject to a non-refundable restocking/shipping fee as long as garment is in ORIGINAL condition. Please note that if orders are not returned or shipped back to the Snatch Bans facility within 7days of receiving a return label, the shipping/ restock fee will be forfeited and non-refundable.  Every Product listed on Snatchbans.com is subject to one exchange within 15 days of delivery. If the item purchased is not return in its original condition and/or packaging and submitted within the 15 days it will be rejected and sent back.

There is a link at the bottom of snatchbans.com home page to start your exchange or store credit Process.

IMPORTANT: With limited exceptions, returns are refunded via store credit in the form of a Snatch Bans  E-Gift Card. Snatch Bans. LLC  does not issue store credit for the original shipping charges.

With limited exceptions, we do not provide prepaid return labels; you are responsible for covering shipping costs to return.

Please be sure to send us your item(s) back in full accordance with our Return Policy:

• Items must be sent back within 15 days of the delivery date. 
• Items must be unworn, unwashed, and have original tags attached. Other items must be unused, show no signs of wear, and returned in their original packaging.
• Items must be free of stains, makeup, deodorant, or wear.
• Bodysuits, Faja's, undergarments, Waist trainers, workout gear, and accessories are non-refundable. Snatch Bans will allow 1 exchange as long as it meets all the return and exchange policies.
• All returns must include an order packing slip that clearly indicates which items are being returned.If we do not have the packaging slip then we will not know the information to properly process your return. your return may experience issues in processing. Or package will be sent back. 
• When sending back items from multiple orders, you must have packaging slips for each applicable order.
• All returns are refunded via store credit in the form of a Snatch Bans  E-Gift Card.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• Returns are processed within 5-7 business days after your item(s) are delivered to us.
• Damaged, defective, or incorrect items must be reported within 7 days of delivery. 

Returned-to-Sender & Refused Packages

• This can happen if (1) an address is invalid or missing information, (2) the carrier is unable to deliver your package, or (3) the order is refused by the customer at time of delivery.
• Returned-to-Sender or Refused packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge.
• We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.
• We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

• An irregular or excessive returns history indicative of "wardrobing;"
• An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
• Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.

Non- Snatch Bans items sent to our Distribution Center will be discarded upon receipt.

Online Exchange

Because we can't ensure the style/size required will be available by the time returned items come back to the Distribution Center, except in very limited circumstances, we are unable to accommodate exchanges and will give a E- Store Credit .

Damaged/Defective/Incorrect Items

Should you receive a damaged, defective, or incorrect item, contact our Customer Care team via the Contact Us Page.  Once we receive your request, we will be in contact with you to address and resolve the issue

Returning By Mail

For U.S. Domestic customers, we recommend that you return using our Return Portal. For International customers, you may return by mail. To return by mail - Use your order packing slip to return by mail with the carrier of your choice. All returns must include an order packing slip that clearly indicates which items are being returned. Mail your return items to our Returns Department at the address stated below:

Snatch Bans

Loganville, GA 30052

Depending on the shipping method and carrier selected, your return package may take several weeks to reach us if returning from an international location. Please allow 5-7 business days to process your return once it is delivered to our Distribution Center. Once your return is fully processed, we will issue you store credit in the form of a Snatch Bans E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!

Helpful Hint: Snatch Bans is not responsible for returns until they reach our Distribution Center in Loganville GA. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Snatch Bans will not issue store credit for your returns.

I need to return items purchased with a E-Gift Card, how will I get my Store Credit?

Store Credits

To be eligible for a Store Credit, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You can only get a store credit if you purchased the wrong size , or wrong color. Store Credits are available within 15 days of delivery. Once we receive the item(s). You will receive the store Credit Code within 2 to 5 days which will come  to your email Not Including weekends. Once you receive your store credit you can purchase whatever you would like with that credit. Store Credits can only be used once on the came item. There are no exchanges on store credits it will be rejected and sent back. If you receive a store credit you are responsible for shipping .

Please Contact Snatchbans.com before exchange.

Additional non-returnable items:
- Sliming Gel
- Plastic Wraps
- Anything over 15 days

by purchasing your items you do agree that all sale are final.. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to Snatch Bans without proof of purchase. 

Sale items (if applicable)
All regular priced items are Final sale , unfortunately sale items cannot be refunded or exchanged

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at snatchbans@gmail.com and send your item to: Snatch Bans, 240 Randy Rd, Loganville GA 30052, United States.

Cancellation Policy 

Per Snatch Bans cancellation policy all cancelled orders are subject to a twenty five precent (25%) cancellation and restock fee on all orders cancelled before scheduled shipping/ transit date. 

Shipping

You will be responsible for paying for your own shipping costs for Exchanging your item. Shipping costs are non-refundable. 

 Shipping Fees/ Return Labels

Original Shipping Fees and return Shipping fees are NOT refundable.

We do NOT provide return shipping labels without a $10 Fee for domestic. International We are not responsible for any shipping fees or return shipping label. 

We do not accept ant C.O.D Deliveries.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

By Completing your order, you agree to everything detail here and within terms and conditions.