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Payments & Billing

Does Snatch Bans issue Refunds?

All sales are final when ordering from Snatch Bans due to the type of garment being sold with the exception of:

Refunds are issued to the original form of payment used on an order in the event that it is canceled with in 2 days of ordering. If Order has already been processed all cancellations will be issued  a E- Gift card store credit.

If order has already left the facility for shipping all SALES are final.

For Out of Stock items: we issue refunds to the original form of payment used if any items on the order sell out and we are unable to replenish in a timely manner.

For Returns: we issue refunds in the form of an E-Gift Card (or store credit) to be used on future purchases. E-Gift Cards never expire and can be treated just like cash on our online store!

Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution. If you used an E-Gift Card to purchase your item(s), your funds will be refunded back to your E-Gift Card. Please reuse the E-Gift Card on your next purchase.

If you have any questions or concerns regarding refunds, please contact our Customer Care team via the contact US Page and we will be more than happy to assist!

 

I received a partial refund after placing my order. What is this for?

One or more of your items may have sold out since your order was processed. But don’t worry, The rest of your order is on its way and you have been refunded for the cost of the out of stock item(s) minus any applicable discount codes used on the order.

Note: Refunds can take up to 2-5 business days to clear and 7-10 business days for the amount to post to your account, depending on your financial institution. If you used an E-Gift Card to purchase, please reuse the E-Gift Card on your next purchase.

I have a charge/transaction on my credit card account that I do not recognize.

If you did not make a purchase from us and/or don't recognize a charge from Snatch Bans.  we will need you contact us immediately so that we can look into this matter and get it resolved! Please be prepared to provide the following information:

- Your Full Name
- Your Email Address
- Date of Transaction/Order Placed
- Last 4 digits of credit card used to make this transaction
- Total amount charged

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